my password

keramat's Avatar


12 May, 2016 12:01 PM

I have forgot my rubygems password. When I reset it, it tells me you will receive and email for reseting but i never receive the email.
Please somebody help me.

  1. Support Staff 1 Posted by Nick Quaranto on 12 May, 2016 06:48 PM

    Nick Quaranto's Avatar

    Hi there-

    I'm not seeing a user account under that handle or email. What email address (or username) are you trying?

  2. 2 Posted by kbassiri on 12 May, 2016 08:27 PM

    kbassiri's Avatar

    [email blocked]
    When I use it to sign in it says this account already exists.
    Thanks for further advice.

  3. Support Staff 3 Posted by sonalkr132 on 10 Nov, 2016 09:31 AM

    sonalkr132's Avatar

    Hi kbassiri,

    Is keramat your rubygems account? It has [email blocked] listed as email. Do you not have access to that email account?

    Sorry for delay in getting back to you.

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