This help site has been deprecated. Please send your requests to support@rubygems.org

Problems

Having some issues? Something not quite working right? Post your problems here and we'll try and get to them as soon as possible.

Title State Replies Latest Post
barreeeiroo's Avatar

429 Error on ArubaCloud

resolved 1 04 May, 2018 05:39 PM by kerrizor
Johan Kero's Avatar

Problem downloading rubygems dependencies

resolved 1 04 May, 2018 05:38 PM by kerrizor
Ernest Walzel's Avatar

Cannot confirm email

resolved 3 04 May, 2018 05:32 PM by kerrizor
m.c.jansen's Avatar

Issue with CDN certificate

resolved 1 04 May, 2018 05:20 PM by kerrizor
Jędrzej's Avatar

No permissions to manage my own gem

resolved 0 29 Apr, 2018 09:40 AM by Jędrzej
Santy's Avatar

Error fetching data: bad response Service Unavailable 503

resolved 1 22 Apr, 2018 12:57 PM by sonalkr132
Chris B's Avatar

Trying to install rails

open 1 22 Apr, 2018 12:55 PM by sonalkr132
TIm Birkett's Avatar

SSL Issues with https://rubygems.org

resolved 2 22 Apr, 2018 12:47 PM by sonalkr132
Mikhail Beliakov's Avatar

Owner present for missing gem

resolved 3 19 Apr, 2018 05:43 PM by kerrizor
rocLv's Avatar

mirror in China

resolved 3 08 Mar, 2018 04:47 PM by kerrizor
Martin Vincent's Avatar

Too Many Requests 429 (https://api.rubygems.org/api/v1/dependencies?gems=aws-sdk-codedeploy)

resolved 3 07 Mar, 2018 05:01 PM by kerrizor
darren's Avatar

login/reset password

resolved 1 07 Mar, 2018 12:03 AM by kerrizor
Brandon Robins's Avatar

409 Conflict returned for non-existent gem

resolved 2 06 Mar, 2018 11:49 PM by kerrizor
Rán's Avatar

errno::EPERM for rubygems setup

resolved 4 06 Mar, 2018 11:47 PM by kerrizor
varma's Avatar

Re: Gem mirror error connecting to dwradcliffe-test-gem-733.t-0.0.1.gem (I already have the updated version 0.02 )

resolved 1 06 Mar, 2018 11:45 PM by kerrizor
Guilherme Lise's Avatar

Error 429 - Too many request

resolved 2 06 Mar, 2018 11:42 PM by kerrizor
Daniel Vandersluis's Avatar

capistrano-sneakers gem ownership

resolved 1 06 Mar, 2018 11:13 PM by kerrizor
gary_1946's Avatar

cannot load such file -- bcrypt_ext

resolved 3 24 Feb, 2018 04:36 PM by kerrizor
william.lord's Avatar

Ownership of rubyjobbuilderdsl Gem

resolved 1 13 Feb, 2018 11:26 AM by william.lord
Tanuj's Avatar

Error while fetching gems

resolved 1 10 Feb, 2018 10:50 PM by kerrizor
mark.vunder's Avatar

Rate limits from IP address

resolved 7 10 Feb, 2018 10:49 PM by kerrizor
ynuyasha's Avatar

Error on chef Opsworks AWS

resolved 9 10 Feb, 2018 10:49 PM by kerrizor
Alexander Heimbuch's Avatar

My confirmation email never went through

resolved 1 03 Feb, 2018 09:42 AM by kerrizor
Eric Garcia's Avatar

rubygems-update error when I run gem update --system

resolved 1 03 Feb, 2018 09:39 AM by kerrizor
homexi's Avatar

Gem owner does not respond

resolved 1 03 Feb, 2018 09:17 AM by kerrizor
leo's Avatar

Cancan has been abandoned for quite some time

resolved 1 03 Feb, 2018 09:15 AM by kerrizor
Vijay Ramesh's Avatar

Locked out of account with bad email address

resolved 1 03 Feb, 2018 09:08 AM by kerrizor
Pious's Avatar

Unable to install compass on ruby gems

resolved 1 31 Jan, 2018 10:11 PM by kerrizor
shakumar's Avatar

Getting Bundler::HTTPError Net::HTTPClientError:] Retrying dependency while fetching gems

resolved 4 31 Jan, 2018 09:58 PM by kerrizor
Kirill's Avatar

Couldn't install http-cookie gem

resolved 1 27 Jan, 2018 12:15 AM by kerrizor

Start a discussion in "Problems"

Private discussion

Body

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.