tag:help.rubygems.org,2010-01-19:/discussions/problems/38214-forgot-password-not-getting-any-email-from-ruby-gem-for-verification-resetting-the-passwordRubyGems.org: Discussion 2020-08-24T06:36:44Ztag:help.rubygems.org,2010-01-19:Comment/485052992020-08-24T06:36:44Z2020-08-24T06:36:44ZForgot password , not getting any email from ruby gem for verification & resetting the password<div><p>Hi Jiji,</p>
<p>Sorry about the delay in response. Your mail server is blocking us:</p>
<blockquote>
<p>blocked ; Mail from 149.72.68.165 blocked using Trend Micro Email Reputation database. Please see <<a href="http://www.mail-abuse.com/cgi-bin/lookup?/149.72.68.165">http://www.mail-abuse.com/cgi-bin/lookup?\149.72.68.165</a></p>
</blockquote>
<p>I have filed a request to remove our IP address from the link mentioned. In the meantime, do you think you specifically whitelist 149.72.68.165 on your mail server or use a different email?</p></div>sonalkr132