This help site has been deprecated. Please send your requests to

Problem when ruby install_gems.rb

Musheer's Avatar


24 Jun, 2020 06:55 AM


I am facing issue when installing "ruby install_gems.rb"

ERROR: Could not find a valid gem 'rubygems-update' (= 2.7.6), here is why:
          Unable to download data from - Errno::ETIMEDOUT: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.

Please help me to resolve this error


  1. Support Staff 1 Posted by sonalkr132 on 30 Jun, 2020 02:24 PM

    sonalkr132's Avatar

    Hi Musheer,

    Can you please paste output of following command:

Discussions are closed to public comments.
If you need help with please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac