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Wrong emails when signup

Elliott Hébert's Avatar

Elliott Hébert

14 May, 2020 09:53 AM

Good morning,

I have tried to create an account, but unfortunately, I put the wrong email. The account username is las-it, and email is [email blocked], I would like to use [email blocked]

[email blocked] does not exist, and so I can't confirm my account.

Thank you,
Elliott Hébert

  1. Support Staff 1 Posted by sonalkr132 on 14 May, 2020 05:35 PM

    sonalkr132's Avatar

    Hi Elliott,

    [email blocked] does not exist

    you can update your current email address by visiting this link: after login. Have you lost your password?

  2. 2 Posted by Elliott Hébert on 15 May, 2020 09:20 AM

    Elliott Hébert's Avatar

    Unfortunately, I can't log in because I never receive the confirmation email. Can you maybe set the account email to [email blocked], and once confirmed and logged in, I will change it myself to the correct one?

    Thank you very much.

  3. Support Staff 3 Posted by sonalkr132 on 15 May, 2020 05:25 PM

    sonalkr132's Avatar

    I have updated email of las-it profile to [email blocked]. Please use this: to resend confirmation mail.

  4. 4 Posted by Elliott Hébert on 18 May, 2020 07:34 AM

    Elliott Hébert's Avatar

    Perfect thank you!

  5. sonalkr132 closed this discussion on 19 May, 2020 03:43 AM.

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