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gem update --system times out

kdmiller45's Avatar

kdmiller45

09 Nov, 2019 04:07 PM

I try to perform gem update --system

ERROR: While executing gem ... (Gem::RemoteFetcher::UnknownHostError)
time out (https://rubygems.org/specs.4.8.gz

I have disabled Ip6 still happens and added google DNS's 8.8.8.8 and 8.8.4.4
I am attempting to install on Ubuntu 18.04
Thanks for the help
Keith

  1. 1 Posted by Prakhyat on 14 Nov, 2019 03:38 PM

    Prakhyat's Avatar

    Hello,

    I'm also having the same error since yesterday (nov 13th).
    Gem::RemoteFetcher::UnknownHostError: timed out (https://rubygems.org/gems/aws-sdk-connect-1.20.0.gem)

    Are there any issues in EU region?

    Thanks
    Prakhyat

  2. Support Staff 2 Posted by sonalkr132 on 28 Nov, 2019 03:34 PM

    sonalkr132's Avatar

    Hi,

    Sorry about delay in our response. We aren't aware of any issue with EU region or otherwise. Is this still not working? if so, can you please paste the output of following two commands:

    curl -vvv https://rubygems.org/specs.4.8.gz
wget https://rubygems.org/specs.4.8.gz

  3. 3 Posted by Humberto on 07 Jul, 2020 01:34 AM

    Humberto's Avatar

    curl -vvv https://rubygems.org/specs.4.8.gz
    pi@raspberrypi:~ $ curl -vvv https://rubygems.org/specs.4.8.gz
    * Expire in 0 ms for 6 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 0 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 1 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 2 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 3 ms for 1 (transfer 0xa357c0)
    * Expire in 3 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 5 ms for 1 (transfer 0xa357c0)
    * Expire in 5 ms for 1 (transfer 0xa357c0)
    * Expire in 4 ms for 1 (transfer 0xa357c0)
    * Expire in 6 ms for 1 (transfer 0xa357c0)
    * Expire in 6 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 11 ms for 1 (transfer 0xa357c0)
    * Expire in 11 ms for 1 (transfer 0xa357c0)
    * Expire in 8 ms for 1 (transfer 0xa357c0)
    * Expire in 11 ms for 1 (transfer 0xa357c0)
    * Expire in 11 ms for 1 (transfer 0xa357c0)
    * Expire in 16 ms for 1 (transfer 0xa357c0)
    * Expire in 15 ms for 1 (transfer 0xa357c0)
    * Expire in 15 ms for 1 (transfer 0xa357c0)
    * Expire in 16 ms for 1 (transfer 0xa357c0)
    * Expire in 15 ms for 1 (transfer 0xa357c0)
    * Expire in 15 ms for 1 (transfer 0xa357c0)
    * Expire in 50 ms for 1 (transfer 0xa357c0)
    * Trying 2a04:4e42::70...
    * TCP_NODELAY set
    * Expire in 149969 ms for 3 (transfer 0xa357c0)
    * Expire in 200 ms for 4 (transfer 0xa357c0)
    * Trying 151.101.192.70...
    * TCP_NODELAY set
    * Expire in 149969 ms for 3 (transfer 0xa357c0)
    * Connected to rubygems.org (151.101.192.70) port 443 (#0)
    * ALPN, offering h2
    * ALPN, offering http/1.1
    * successfully set certificate verify locations:
    * CAfile: none
      CApath: /etc/ssl/certs
    * TLSv1.3 (OUT), TLS handshake, Client hello (1):
    * TLSv1.3 (IN), TLS handshake, Server hello (2):
    * TLSv1.2 (IN), TLS handshake, Certificate (11):
    * TLSv1.2 (IN), TLS handshake, Server key exchange (12):
    * TLSv1.2 (IN), TLS handshake, Server finished (14):
    * TLSv1.2 (OUT), TLS handshake, Client key exchange (16):
    * TLSv1.2 (OUT), TLS change cipher, Change cipher spec (1):
    * TLSv1.2 (OUT), TLS handshake, Finished (20):
    * TLSv1.2 (IN), TLS handshake, Finished (20):
    * SSL connection using TLSv1.2 / ECDHE-RSA-AES128-GCM-SHA256
    * ALPN, server accepted to use http/1.1
    * Server certificate:
    * subject: C=US; ST=California; L=San Francisco; O=Fastly, Inc.; CN=l.ssl.fastly.net
    * start date: May 27 22:55:10 2020 GMT
    * expire date: Aug 18 14:31:03 2022 GMT
    * subjectAltName: host "rubygems.org" matched cert's "rubygems.org"
    * issuer: C=BE; O=GlobalSign nv-sa; CN=GlobalSign Organization Validation CA - SHA256 - G2
    * SSL certificate verify ok.
    > GET /specs.4.8.gz HTTP/1.1
    > Host: rubygems.org
    > User-Agent: curl/7.64.0
    > Accept: */*
    >
    < HTTP/1.1 200 OK
    < Connection: keep-alive
    < Content-Length: 4184957
    < x-amz-id-2: IaUHYlXzWq9aEsLTh5hyQEu3WIsY5AuoqwlhlQfEQB3nXil+b+1qoePZ0caIn9+W9rj3FUoCiSA=
    < x-amz-request-id: 1E439B2BE8AFF78A
    < x-amz-replication-status: PENDING
    < Last-Modified: Tue, 07 Jul 2020 01:26:15 GMT
    < ETag: "6f67a1cbda1d2f990fb6dda69326b110"
    < Cache-Control: max-age=31536000
    < x-amz-meta-surrogate-key: full-index
    < x-amz-version-id: Jg.3rNPoE5ylt8E_DF1uMgAjDiodp1mm
    < Via: 1.1 varnish
    < Content-Type: application/octet-stream
    < X-Backend: F_S3 52.218.252.137:443, fastlyshield--shield_ssl_cache_sea4467_SEA 199.27.78.67:443
    < Accept-Ranges: bytes
    < Date: Tue, 07 Jul 2020 01:29:53 GMT
    < Via: 1.1 varnish
    < Age: 216
    < X-Served-By: cache-sea4467-SEA, cache-lax8640-LAX
    < X-Cache: HIT, HIT
    < X-Cache-Hits: 1, 1
    < X-Timer: S1594085394.741036,VS0,VE8
    < Vary: Fastly-SSL
    < Server: RubyGems.org
    <
    Warning: Binary output can mess up your terminal. Use "--output -" to tell
    Warning: curl to output it to your terminal anyway, or consider "--output
    Warning: <FILE>" to save to a file.
    * Failed writing body (0 != 1371)
    * Closing connection 0

    wget https://rubygems.org/specs.4.8.gz
    --2020-07-06 18:31:05-- https://rubygems.org/specs.4.8.gz
    Resolving rubygems.org (rubygems.org)... 2a04:4e42::70, 151.101.192.70, 151.101.64.70, ...
    Connecting to rubygems.org (rubygems.org)|2a04:4e42::70|:443... failed: Connection timed out.
    Connecting to rubygems.org (rubygems.org)|151.101.192.70|:443... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 4184988 (4.0M) [application/octet-stream]
    Saving to: ‘specs.4.8.gz.1’

    specs.4.8.gz.1 100%[===================>] 3.99M 4.17MB/s in 1.0s

    2020-07-06 18:33:19 (4.17 MB/s) - ‘specs.4.8.gz.1’ saved [4184988/4184988]

    pi@raspberrypi:~ $

  4. Support Staff 4 Posted by sonalkr132 on 07 Jul, 2020 01:10 PM

    sonalkr132's Avatar

    Connecting to rubygems.org (rubygems.org)|2a04:4e42::70|:443... failed: Connection timed out.

    Unfortunately, you have hit our IPv6 issues. You can use this https://stackoverflow.com/questions/49800432/gem-cannot-access-ruby... to disable IPv6 for rubygems.org. Can you please also run traceroute 2a04:4e42::70 and send us the output?

  5. Support Staff 5 Posted by sonalkr132 on 07 Jul, 2020 02:32 PM

    sonalkr132's Avatar

    Additionally, if would be very helpful if any of you could send debug output you see on the following site when visiting it from the host with IPv6 issue:
    https://v6.fastly-debug.com/

  6. 6 Posted by José Humberto A... on 07 Jul, 2020 03:31 PM

    José Humberto Abril García's Avatar

    Hi, site screen shots.

    El mar., 7 jul. 2020 a las 7:32, sonalkr132 (<
    [email blocked]>) escribió:

  7. Support Staff 7 Posted by sonalkr132 on 07 Jul, 2020 03:46 PM

    sonalkr132's Avatar

    Thank you for screenshots Jose. However, I am looking for the base64 blob you would see on this: https://v6.fastly-debug.com/ page under "Please submit text block below with your ticket to Fastly". The blob may not be visible right away, so give it a few seconds to generate.
    Also, make sure you are visiting https://v6.fastly-debug.com/ from the host where you have IPv6 issue. In your screenshot I see IPv4 address, it is suppose to be IPv6 address.

    Again, thank you so much for your effort and time.

  8. 8 Posted by José Humberto A... on 07 Jul, 2020 03:53 PM

    José Humberto Abril García's Avatar

    Text:

    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

    El mar., 7 jul. 2020 a las 8:46, sonalkr132 (<
    [email blocked]>) escribió:

  9. Support Staff 9 Posted by sonalkr132 on 07 Jul, 2020 04:09 PM

    sonalkr132's Avatar

    Thank you. can you please confirm you are running the diagnosis from the same host where you have IPv6 connectivity issue to rubygems.org[1] and you have not applied the fix mentioned in SO link I shared?
    Client IP is suppose to be an IPv6 address or else this timeout issue won't exist and wget won't attempt to connect over IPv6 address first. In the blob (and screenshot) I am seeing your client IP is an IPv4 address.

    $ echo ewogICJnZW9pcCI6IHsKICAgICJjaSI6ICJoZXJtb3NpbGxvIiwKICAgICJzdCI6ICJTT04iLAogICAgImN0IjogIm1leGljbyIsCiAgICAiY28iOiAiTkEiLAogICAg
ImNfaXAiOiAiMTg3LjE1OC45NS4xNjciLAogICAgImNfYXNuIjogIjgxNTEiLAogICAgImNfYXNuX25hbWUiOiAidW5pbmV0IHMuYS4gZGUgYy52LiIsCiAgICAicl9pcCI6ICIxODkuMjMzLjEwLjIiLAogICAgInJfYXN
uIjogIjgxNTEiLAogICAgInJfYXNuX25hbWUiOiAidW5pbmV0IHMuYS4gZGUgYy52LiIsCiAgICAicl9jaSI6ICJoZXJtb3NpbGxvIiwKICAgICJyX3N0IjogIlNPTiIsCiAgICAicl9jdCI6ICJtZXhpY28iLAogICAgIn
JfY28iOiAiTkEiCiAgfSwKICAicG9wTGF0ZW5jeSI6IHsKICAgICJkZnciOiA1NywKICAgICJkZW4iOiA2NSwKICAgICJvcmQiOiAxMDgsCiAgICAibWR3IjogOTQsCiAgICAiaWFoIjogNzUsCiAgICAiZGFsIjogNjgs$
iAgICAiZGNhIjogOTEsCiAgICAibGdhIjogOTgsCiAgICAiYndpIjogOTMsCiAgICAiYXRsIjogODgsCiAgICAicGRrIjogOTAsCiAgICAiamF4IjogOTcsCiAgICAiYm9zIjogMTA1LAogICAgIndkYyI6IDExNywKICAg
ICJ5eXoiOiA5NywKICAgICJ5dnIiOiA2MywKICAgICJ5dWwiOiAxMDMsCiAgICAiamZrIjogOTYsCiAgICAiZXdyIjogOTEsCiAgICAibWlhIjogOTgsCiAgICAibGF4IjogMzIsCiAgICAic2pjIjogMzgsCiAgICAic2V
hIjogNTcsCiAgICAibXNwIjogODcsCiAgICAiY21oIjogMTA1LAogICAgInBhbyI6IDQyLAogICAgImJ1ciI6IDMzLAogICAgImNoaSI6IDkzLAogICAgInB3ayI6IDk0LAogICAgIm1jaSI6IDcyLAogICAgInN0bCI6ID
c5LAogICAgImFueSI6IDMyCiAgfSwKICAicG9wQXNzaWdubWVudHMiOiB7CiAgICAiYWMiOiAibGF4IiwKICAgICJhcyI6ICJsYXgiCiAgfSwKICAicmVxdWVzdCI6IHsKICAgICJyZXNvbHZlcl9pcCI6ICIxODkuMjMzL
jEwLjEiLAogICAgInJlc29sdmVyX2FzX25hbWUiOiAiVW5pbmV0IFMuQS4gZGUgQy5WLiwgTVgiLAogICAgInJlc29sdmVyX2FzX251bWJlciI6ICI4MTUxIiwKICAgICJyZXNvbHZlcl9jb3VudHJ5X2NvZGUiOiAiTVgi
LAogICAgImNsaWVudF9pcCI6ICIxODcuMTU4Ljk1LjE2NyIsCiAgICAiY2xpZW50X2FzX25hbWUiOiAiVW5pbmV0IFMuQS4gZGUgQy5WLiwgTVgiLAogICAgImNsaWVudF9hc19udW1iZXIiOiAiODE1MSIsCiAgICAidGl
tZSI6ICIyMDIwLTA3LTA3VDE1OjQ3OjUzLjAwMFoiLAogICAgImhvc3QiOiAidjYuZmFzdGx5LWRlYnVnLmNvbSIsCiAgICAiYWNjZXB0IjogInRleHQvaHRtbCxhcHBsaWNhdGlvbi94aHRtbCt4bWwsYXBwbGljYXRpb2
4veG1sO3E9MC45LGltYWdlL3dlYnAsKi8qO3E9MC44IiwKICAgICJ1c2VyYWdlbnQiOiAiTW96aWxsYS81LjAgKE1hY2ludG9zaDsgSW50ZWwgTWFjIE9TIFggMTAuMTE7IHJ2Ojc4LjApIEdlY2tvLzIwMTAwMTAxIEZpc
mVmb3gvNzguMCIsCiAgICAiYWNjZXB0bGFuZ3VhZ2UiOiAiZXMtTVgsZXM7cT0wLjgsZW4tVVM7cT0wLjUsZW47cT0wLjMiLAogICAgImFjY2VwdGVuY29kaW5nIjogImd6aXAiLAogICAgImZhc3RseXNlcnZlcmlwIjog
IjE1MS4xMDEuMjQuNjQiLAogICAgInhmZiI6ICIxODcuMTU4Ljk1LjE2NyIsCiAgICAiZGF0YWNlbnRlciI6ICJMQVgiLAogICAgImJhbmR3aWR0aF9tYnBzIjogIjE2LjQxIiwKICAgICJjd25kIjogMTE3LAogICAgIm5
leHRob3AiOiAiMTcyLjE4LjEwMC4xIiwKICAgICJydHQiOiAzNS44NjEsCiAgICAiZGVsdGFfcmV0cmFucyI6IDAsCiAgICAidG90YWxfcmV0cmFucyI6IDE3CiAgfQp9 | base64 -d | jq .request.client_ip
    "187.158.95.167"

    [1] wget should still be showing conn timeout for IPv6 address of rubygems.org

    wget https://rubygems.org/specs.4.8.gz --2020-07-06 18:31:05-- https://rubygems.org/specs.4.8.gz Resolving rubygems.org (rubygems.org)... 2a04:4e42::70, 151.101.192.70, > 151.101.64.70, ... Connecting to rubygems.org (rubygems.org)|2a04:4e42::70|:443... failed: Connection > timed out.

  10. 10 Posted by José Humberto A... on 07 Jul, 2020 04:21 PM

    José Humberto Abril García's Avatar

    Never loads

    El mar., 7 jul. 2020 a las 9:09, sonalkr132 (<
    [email blocked]>) escribió:

  11. 11 Posted by José Humberto A... on 07 Jul, 2020 04:22 PM

    José Humberto Abril García's Avatar

    OS

    El mar., 7 jul. 2020 a las 9:21, José Humberto Abril García (<
    [email blocked]>) escribió:

  12. Support Staff 12 Posted by sonalkr132 on 07 Jul, 2020 04:26 PM

    sonalkr132's Avatar

    It's okay. I am pretty sure gem update --system is working for you without issue and wget https://rubygems.org/specs.4.8.gz is not attempting IPv6 address. Please confirm this.

  13. 13 Posted by José Humberto A... on 07 Jul, 2020 04:33 PM

    José Humberto Abril García's Avatar

    In my network and gem update --system works on MacOS, Windows, Ubuntu but
    on Rapeberry.

    El mar., 7 jul. 2020 a las 9:26, sonalkr132 (<
    [email blocked]>) escribió:

  14. Support Staff 14 Posted by sonalkr132 on 07 Jul, 2020 04:40 PM

    sonalkr132's Avatar

    Okay, now it makes sense. Can you please run following from your Raspberry and send the output:

     wget -6 www.ttora.com

  15. 15 Posted by José Humberto A... on 07 Jul, 2020 04:45 PM

    José Humberto Abril García's Avatar

    El mar., 7 jul. 2020 a las 9:40, sonalkr132 (<
    [email blocked]>) escribió:

  16. Support Staff 16 Posted by sonalkr132 on 07 Jul, 2020 08:03 PM

    sonalkr132's Avatar

    Great! I was trying to clarify if your raspberry has working IPv6 connectivity. Fact that you can access www.ttora.com over IPv6 proves that you do.
    We need more info about IPv6 connection to rubygems.org on your raspberry pi.
    Do you think you can install tshark (or tcpdump for that matter) on your raspberry and send us packet capture file of request to rubygems.org:
    tshark -i any -f "host rubygems.org" -w rubygems.pcap . you may need to prepend the command with sudo, in which case make the rubygems.pcap file beforehand. touch rubygems.pcap && sudo chown root:root rubygems.pcap.

    run wget https://rubygems.org from a different terminator on raspberry pie itself. You can verify if you were able to successfully capture packets by reading the same pcap file tshark -r rubygems.pcap.

    It would also be very helpful if you can send us the output of traceroute: traceroute 2a04:4e42::70.

    Thank you for taking the time to help us debug this. Feel free to reach out if any of the instruction is unclear.

  17. 17 Posted by Lohith on 20 Oct, 2020 07:13 PM

    Lohith's Avatar

    This comment was split into a new private discussion: gem update --system times out

    Hi Team,
    I have a same issue and not able to rectify the error. I wanted to install hologram and using below mentioned command
    > gem install hologram

    Unable to download data from https://rubygems.org/ - timed out (https://rubygems.org/specs.4.8.gz)

    Kindly do the needful. I have also tried installing gem install rails/ gem update --system. PFB, attached error screen

  18. sonalkr132 closed this discussion on 30 Nov, 2020 08:21 AM.

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