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Confirmation Email

Spencer's Avatar

Spencer

29 Aug, 2019 10:24 PM

I have not received a confirmation email and have tried to resend it multiple times? Please assist, thanks

  1. Support Staff 1 Posted by sonalkr132 on 31 Aug, 2019 05:03 PM

    sonalkr132's Avatar

    Hi Spencer,

    Sorry about the inconvenience. Can you please check your spam? We can see mail is being delivered to you.

  2. 2 Posted by Spencer on 15 Oct, 2019 07:54 PM

    Spencer's Avatar

    I checked my spam folder, and still have not seen anything. :(

  3. Support Staff 3 Posted by sonalkr132 on 06 Nov, 2019 06:05 AM

    sonalkr132's Avatar

    Hi Spencer,

    Our mail provider is reporting mails being successfully delivered to your address.
    [email blocked] 2019-08-29 21:52:46 UTC, delivered
    [email blocked] 2019-08-29 21:59:17 UTC, delivered
    [email blocked] 2019-08-29 22:19:53 UTC, delivered
    [email blocked] 2019-08-31 17:01:23 UTC, delivered
    [email blocked] 2019-11-06 05:58:30 UTC, delivered

    The last one was sent by me manually. can you please verify if you are checking the right account and there are no issues at your end?

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