My username

vypxl's Avatar

vypxl

06 May, 2019 01:37 PM

I recently created an account with my username, but entered a wrong email. Now I cannot access it.
Could someone delete the faulty account so I can sign up properly? It isn't even verified so..

  1. Support Staff 1 Posted by sonalkr132 on 15 May, 2019 12:32 PM

    sonalkr132's Avatar

    You should have received a confirmation email at [email blocked]. Please use that to verify your account.

  2. 2 Posted by vypxl on 15 May, 2019 03:49 PM

    vypxl's Avatar

    That email is the right one but I did not receive a confirmation email even after requesting it on the login page. Also 'my' profile page still shows the wrong address.

  3. Support Staff 3 Posted by sonalkr132 on 15 May, 2019 04:26 PM

    sonalkr132's Avatar

    I have resent the mail, please make sure you have checked your spam folder. Profile's email will be updated once your new email is confirmed.

  4. 4 Posted by vypxl on 15 May, 2019 06:10 PM

    vypxl's Avatar

    Sorry but still no email, not even in spam.

  5. 5 Posted by vypxl on 15 May, 2019 06:31 PM

    vypxl's Avatar

    Ok now it arrived and it works. Thanks!

  6. vypxl closed this discussion on 15 May, 2019 06:31 PM.

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