Not counting downloads

Mario Ruiz Sanchez's Avatar

Mario Ruiz Sanchez

10 Jan, 2019 02:08 PM

  1. 1 Posted by Peter Camilleri on 13 Jan, 2019 09:57 PM

    Peter Camilleri's Avatar

    I can confirm and I note that several other gems show no downloads after about Jan 10 2019.

  2. 2 Posted by Eric Kessler on 16 Jan, 2019 05:46 PM

    Eric Kessler's Avatar

    It is the same for my newest release. :(

    I have definitely downloaded and used it myself but it's not getting counted.

  3. 3 Posted by fookh on 17 Jan, 2019 12:07 AM

    fookh's Avatar

    I can also attest to this. date in gemspec has also become faulty. (I hypothesized the download problem was connected to a issue in gemspec, but removing from my gemspec did not solve anything.)

  4. 4 Posted by Eric Kessler on 17 Jan, 2019 03:30 PM

    Eric Kessler's Avatar

    The current version of my gem is getting download counts again.

    Unless it has gotten a lot more popular than it has been before as of this morning when I saw it not be 0, I am guessing that the download count increase is including all of the 'missing' downloads that occurred since its release.

  5. Support Staff 5 Posted by David Radcliffe on 17 Jan, 2019 03:33 PM

    David Radcliffe's Avatar

    Hey all,
    There was indeed an infrastructure problem preventing the downloads from showing up properly. We're working through the backlog of data and hopefully by tomorrow should be done. We shouldn't have lost any data so sometime tomorrow it should be accurate.
    More discussion here:
    Sorry for the trouble,

  6. David Radcliffe closed this discussion on 17 Jan, 2019 03:33 PM.

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