Confirmation Email

Nicholas Yang's Avatar

Nicholas Yang

26 Sep, 2018 07:05 PM

Hey, I also have a confirmation email issue. I've requested it twice and it hasn't come. It's not in my spam folder either.

  1. Support Staff 1 Posted by kerrizor on 29 Sep, 2018 08:05 PM

    kerrizor's Avatar

    Thanks for writing us; we’re sorry you’re having trouble receiving email from us! Unfortunately, there’s little I can do to troubleshoot your email service, however if you can provide me with additional information, I can attempt to find a solution on our side. Can you please provide me with:

    • RubyGems.org account name
    • The email address you’re attempting to confirm

    Thank you!

  2. Support Staff 2 Posted by kerrizor on 08 Dec, 2018 05:20 PM

    kerrizor's Avatar

    Not hearing any information from Nicholas, I'm closing this for now.

  3. kerrizor closed this discussion on 08 Dec, 2018 05:20 PM.

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