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New account confirmation fails: "Please double check the URL or try submitting it again."

Goktug Kayaalp's Avatar

Goktug Kayaalp

03 Jun, 2018 10:21 PM

Hello! When I click the new account confirmation link in the confirmation e-mail, the page that opens says "Please double check the URL or try submitting it again." and I can not log in. I'm using the email that I use with this issue to register.

  1. Support Staff 1 Posted by kerrizor on 04 Jun, 2018 06:06 AM

    kerrizor's Avatar

    Hi! Sorry you've run into this. Can you please provide the email address and profile name so I can fin a solution?

  2. 2 Posted by Göktuğ Kayaalp on 04 Jun, 2018 06:30 AM

    Göktuğ Kayaalp's Avatar

    Email address: [email blocked]
    Profile name: cadadr

  3. Support Staff 3 Posted by sonalkr132 on 21 Jun, 2018 08:34 AM

    sonalkr132's Avatar

    Hi Goktug,

    Confirmation link sent to you expires after 15 minutes. Are you sure you are accessing that link before expiry?

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