Network timeouts

Ivan's Avatar


05 May, 2018 04:22 AM


I'm experiencing network timeouts while trying to fetch libraries from
Running `bundle --verbose`, I noticed some requests were being rate-limited, so I want to check whether my IP address has been blackholed, or whether you can suggest any further debugging steps to find the root cause.

I tried an alternate gem server ( and found I could fetch libraries from there without issue, but this doesn't seem to be affecting other users.

When I run `bundle --verbose`, I see several successful requests, followed by some rate-limit errors, then more successes:

    HTTP 200 OK
    HTTP 429 Too Many Requests
    HTTP 200 OK

A few requests to older (`/api/v1`) endpoints follow, and then it just hangs.

    Query Gemcutter Dependency Endpoint API: faraday-middleware,celluloid-gems
    HTTP 200 OK
    Query List: []

It will sit for quite a while (about 5 minutes, though I haven't timed it) before finally reporting a timeout.

Hoping you can point me in the right direction.
Thank you.

  1. Support Staff 1 Posted by kerrizor on 25 Dec, 2018 03:27 PM

    kerrizor's Avatar

    Thank you for your patience with this tardy response. Is this still an issue that I can help you with?

  2. kerrizor closed this discussion on 25 Dec, 2018 03:27 PM.

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