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Sign up doesn't work

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Artem

03 Jun, 2011 12:19 AM

I'm trying to sign up but it gives me an Internal Server Error.

  1. 2 Posted by Artem on 03 Jun, 2011 12:23 AM

    Artem's Avatar

    It turned out that it's not working only in Chrome browser. I was able to sign up from Firefox. Also sign in and activation doesn't work in Chrome. It looks like Chrome absolutely is not supported on rubygems.org :)

  2. Support Staff 3 Posted by Nick Quaranto on 03 Jun, 2011 01:13 PM

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    Definitely not true, we're having a hard-to-track-down issue with signup on production. Been using chrome on the site since it was started in 2009 and no issues here.

    We've got a bug logged for this, hopefully we can track it down :(

  3. 4 Posted by Jon Cooper on 22 Jun, 2011 08:39 PM

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    I have the same issue. Tried: Chrome 12.0.742.100, Safari 5.0.5, and Firefox 3.6.13.

    email address: [email blocked]
    handle: joncooper

    And any password I've tried.

  4. 5 Posted by Jon Cooper on 22 Jun, 2011 08:42 PM

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    (The username part of my email address was sanitized by the forum above. It is my name with a dot in the middle.)

  5. 6 Posted by leena.sn on 01 Aug, 2011 06:31 AM

    leena.sn's Avatar

    I also faced the same issue i.e. I was not able register with Chrome, but it worked with Firefox.

  6. Support Staff 7 Posted by Nick Quaranto on 21 Oct, 2011 05:19 PM

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    I haven't heard any more issues like this lately. If you're still seeing signup bugs, PLEASE PLEASE let us know! I'm not 100% sure this issue is dead but we haven't heard any reports, and after having several people make fake accounts, no errors happened.

  7. Nick Quaranto closed this discussion on 21 Oct, 2011 05:19 PM.

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