Unable to install gems because of DNS issue

Stephen Veit's Avatar

Stephen Veit

26 Jan, 2011 04:05 PM

I get the following error when trying to install a gem:

Updating installed gems
ERROR: http://rubygems.org/ does not appear to be a repository
ERROR: While executing gem ... (Gem::RemoteFetcher::FetchError)

SocketError: getaddrinfo: Name or service not known (http://rubygems.org/yaml)

It seems http://rubygems.org/yaml redirects to http://production.s3.rubygems.org/yaml

host production.s3.rubygems.org returns
;; connection timed out; no servers could be reached

Can you fix your DNS servers or temporari;y tell me the IP address of production.s3.rubygems.org so I could put it in my /etc/hosts file?


  1. Support Staff 1 Posted by Eric Hodel on 26 Jan, 2011 05:24 PM

    Eric Hodel's Avatar

    This is working fine for me:

    $ host production.s3.rubygems.org
    production.s3.rubygems.org is an alias for production.s3.rubygems.org.s3.amazonaws.com.
    production.s3.rubygems.org.s3.amazonaws.com is an alias for s3-directional-w.amazonaws.com.
    s3-directional-w.amazonaws.com is an alias for s3-2-w.amazonaws.com.
    s3-2-w.amazonaws.com has address
  2. 2 Posted by Stephen Veit on 26 Jan, 2011 05:53 PM

    Stephen Veit's Avatar


    It works on my home computer but not on my work computer. Some DNS server must have a stale cache. You can close this issue. Thanks.

    On Jan 26, 2011, at 11:24 AM, Eric Hodel wrote:

    > host production.s3.rubygems.org

    Stephen Veit
    Director of System Development and Operations
    TradeHarbor, Inc.
    Mobile: 314.616.9688
    Main: 314.878.1200
    Fax: 314.878.1225

    "The information transmitted is intended only for the person or entity to
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  3. Support Staff 3 Posted by Eric Hodel on 26 Jan, 2011 06:54 PM

    Eric Hodel's Avatar

    Ok, thanks!

  4. Eric Hodel closed this discussion on 26 Jan, 2011 06:54 PM.

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