Can't login or create a new account (getting server 500 error)

Jordan Duggan's Avatar

Jordan Duggan

16 Nov, 2010 11:01 PM

I tried my RubyForge.org id and password and got a "email or password invalid" error message. I tried to create a new account and got a Server 500 error every time.

  1. Support Staff 1 Posted by Tom Copeland on 17 Nov, 2010 09:03 PM

    Tom Copeland's Avatar

    Hi Jordan -

    I see your jwduggan account in the database... - can you see if a password reset gets to you?

    https://rubygems.org/passwords/new

    Thanks, Tom

  2. 2 Posted by Jordan Duggan on 17 Nov, 2010 09:30 PM

    Jordan Duggan's Avatar

    I tried both this email address and [email blocked] and neither worked. Both said unknown email.

    On Nov 17, 2010 4:23 PM, "Tom Copeland" <[email blocked]> wrote:
    > // Add your reply above here
    > ==================================================
    > From: Tom Copeland
    > Subject: Can't login or create a new account (getting server 500 error)
    >
    > Hi Jordan -
    >
    > I see your jwduggan account in the database... - can you see if a password reset gets to you?
    >
    > https://rubygems.org/passwords/new
    >
    > Thanks, Tom
    >
    > View this Discussion online: http://help.rubygems.org/discussions/problems/410-cant-login-or-create-a-new-account-getting-server-500-error
    > --
    >
    > Reply with #ignore to stop receiving notifications for this discussion.
    >
  3. Support Staff 3 Posted by Tom Copeland on 17 Nov, 2010 09:45 PM

    Tom Copeland's Avatar

    Just sent a note to your indicium email....
    Yours, Tom

  4. Support Staff 4 Posted by Tom Copeland on 19 Nov, 2010 05:04 PM

    Tom Copeland's Avatar

    Jordan and I sorted this one out over email, so, closing this.

  5. Tom Copeland closed this discussion on 19 Nov, 2010 05:04 PM.

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