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Cannot log in, probably missed verification-Email

Rainer Jung's Avatar

Rainer Jung

16 Nov, 2010 02:20 PM

Hello everyone.

I don't know my password, but trying to get another password does not work, I don't get any message about a new password.
I assume, I missed the initial verification of my address.

Can someone help me?

Regards, Rainer

  1. 2 Posted by Rainer Jung on 16 Nov, 2010 02:25 PM

    Rainer Jung's Avatar

    Wow, finally I got a message.

  2. Support Staff 3 Posted by Tom Copeland on 17 Nov, 2010 07:33 PM

    Tom Copeland's Avatar

    Hello Rainer -

    What's your username on rubygems.org? I can check the email logs to see what happened...

    Thanks,

    Tom

  3. Support Staff 4 Posted by Tom Copeland on 17 Nov, 2010 08:55 PM

    Tom Copeland's Avatar

    Ah, this is probably it:

    Nov 16 09:23:35 255155-db1 postfix/smtp[1361]: 361FA1FE80B4: to=<[your gmail address was here]>, relay=gmail-smtp-in.l.google.com[74.125.91.27]:25, delay=0.49, delays=0.01/0/0.22/0.25, dsn=2.0.0, status=sent (250 2.0.0 OK 1289917415 g26si2696621qco.174)

    And looking at the app server logs, that was around when you submitted the password reset:

    Started POST "/passwords" for xx.xxx.xxx.xx at Tue Nov 16 09:23:35 -0500 2010
    Processing by PasswordsController#create as HTML Parameters: {"commit"=>"Reset password"

    Perhaps the delay was on the gmail end... anyhow, I'll go ahead and close this; please reopen if you have questions or anything.

    Yours, Tom

  4. Tom Copeland closed this discussion on 17 Nov, 2010 08:55 PM.

  5. Rainer Jung re-opened this discussion on 17 Nov, 2010 09:40 PM

  6. 5 Posted by Rainer Jung on 17 Nov, 2010 09:40 PM

    Rainer Jung's Avatar

    Hi Tom.

    I tried it several times, but what ever, now it's Ok.
    Thanks for your time!!

    Regars,
    -Rainer

  7. Support Staff 6 Posted by Tom Copeland on 17 Nov, 2010 09:49 PM

    Tom Copeland's Avatar

    Cool, ok, sounds good!

  8. Tom Copeland closed this discussion on 17 Nov, 2010 09:49 PM.

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