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No registration email received

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stevendgarcia

12 Oct, 2010 12:25 PM

I registered about a half hour ago and have not received the email to activate my account. Nothing in my inbox or spam folders. I also had to try and register at least 5 times as I was directed to an "Internal Error" page every time I pressed the submit button.

1. Support Staff 2 Posted by Nick Quaranto on 22 Oct, 2010 01:08 AM

   

   Hi there,

   Your account's email seems confirmed now, are you signed in ok now? And yeah, the sign up form is a known bug.

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2. 3 Posted by Peter Vandenabeele on 07 Jan, 2012 06:40 PM

   

   It seems I am hitting the same problem here ...

   Is there anything I can do ?

   I tried to Sign-Up and got error page.

   I asked for a reset of my password (maybe I was already subscribed?),
   but got no mail.

   Probably this failed because my handle was too long
   (more than 15 chars, I had tried with 'petervandenabeele')

   I retried later with peter_v and that worked.

   But now I am on another e-mail address.

   Because my primary e-mail address ([email blocked])
   is blocked in the database ...

   Thanks,

   Peter

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3. 4 Posted by stevendgarcia on 07 Jan, 2012 07:21 PM

   

   Something weird is definitely going on. I tried logging in earlier and my password wasn't working so I hit the Forgot Password link and it said my email wasnt registered in the database, so I signed up from scratch again, and when I finally logged in it appears my old account was restored. Bizarre!

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4. Support Staff 5 Posted by Nick Quaranto on 11 Jan, 2012 03:31 PM

   

   Hey Peter,

   Sorry about the hassle. Sounds like you have two accounts...can you tell me the handles/emails of both and I can merge them?

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5. 6 Posted by Peter Vandenabeele on 11 Jan, 2012 05:06 PM

   

   Hi Nick,

   Many thanks for following up :-)

   I would like to keep the following:

   • handle peter_v (I have that one on the working account)
   • e-mail [email blocked]
   • gravatar automatic from [email blocked] (although I like the new one on [email blocked] more ... time to change from rain to sun, but both happen when sailing ...).

   I saw in the support manual that you need confirmation that I own both
   e-mail addresses:
   * [email blocked] * [email blocked]

   I am willing to prove that ... e.g. send a "secret" e-mail to both and I will respond.

   Thanks again !

   Peter
   [email blocked]
   http://twitter.com/peter_v
   http://petervandenabeele.github.com

   ROOT CAUSE probably too long handle (petervandenabeele is over 15 chars).

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6. Support Staff 7 Posted by Nick Quaranto on 04 Aug, 2012 05:46 PM

   

   This never got resolved...is this still a problem?

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