Unable to change email address because my password is too short

codecraig's Avatar


01 Jun, 2017 06:27 PM


I created my account a few years ago and I need to update the email address, as the one associated with my account is no longer valid. When I go in to edit my profile, I enter a new email address and my current password, but I get an error:

Password is too short (minimum is 10 characters)

My current password is only 8 characters. Apparently, when I setup my account the rules for the password were more relaxed. Can someone help?

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