Locked out of account with bad email address

Vijay Ramesh's Avatar

Vijay Ramesh

02 May, 2017 04:38 PM

Hey all,

I think somebody from change.org has also already contacted you, but wanted to open a ticket. It seems like I forgot to update my rubygems account (https://rubygems.org/profiles/v_krishna) to my personal email address prior to leaving change.org, and now that email address ([email blocked]) no longer works so nobody from change can get the password reset email to enable me to reset my password and email (and then add somebody from change.org as a contributor for a few gems I wrote while working there).

If there is some other way I can authenticate and/or change my email address that would be amazing. I'm pretty sure my rubygems profile is attached to my github account, which I can still authenticate and get access to. Otherwise I'm happy to send a copy of my photo id and a letter from change.org stating that [email blocked] is me.

Thanks for your help!
 -Vijay Ramesh 510 875 0872

  1. Support Staff 1 Posted by kerrizor on 03 Feb, 2018 09:08 AM

    kerrizor's Avatar

    Thank you for your patience with this tardy response. Is this still an issue that I can help you with? If you haven't lost access to your RubyGems.org account, you can change your email address using our profile edit page: https://rubygems.org/profile/edit

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