Outages on RubyGems.org

Gernot Ullrich's Avatar

Gernot Ullrich

16 Aug, 2014 02:52 PM

Occasionally I cannot fetch gems from rubygems.org. As I live in a CET Timezone this probably occurs moreoften at daytime here.
Is there a place to look after the status of http://rubygems.org ? Are there any announcements of planned/unplanned downtimes?
Perhaps on twitter ore elswhere? Is there a chance to have a mirrored server in the near furture?

Currently dns points RubyGems.org to 54.245.255.174 which does not respond.

Best regards from Hamburg, Germany

  1. Support Staff 1 Posted by Nick Quaranto on 16 Aug, 2014 06:08 PM

    Nick Quaranto's Avatar

    Sounds like there might be a proxy problem. You can check the twitter
    account for updates:

    http://twitter.com/rubygems_status

    Also we have:

    http://uptime.rubygems.org

  2. 2 Posted by Gernot Ullrich on 16 Aug, 2014 06:39 PM

    Gernot Ullrich's Avatar

    Nick,
    thank you for your quick answer.
    here’s the trace route - getting stuck somewhere at amazon servers?

    imac:widgetlist gullrich$ traceroute 54.186.104.15
    traceroute to 54.186.104.15 (54.186.104.15), 64 hops max, 52 byte packets
     1 fritz.box (192.168.178.1) 0.907 ms 0.587 ms 0.515 ms
     2 87.186.225.97 (87.186.225.97) 25.277 ms 24.801 ms 25.105 ms
     3 217.0.75.186 (217.0.75.186) 33.880 ms 27.807 ms 31.854 ms
     4 f-ed4-i.f.de.net.dtag.de (62.154.15.6) 32.536 ms 33.283 ms 96.765 ms
     5 80.157.128.230 (80.157.128.230) 108.327 ms * 112.449 ms
     6 ae-1.r21.frnkge03.de.bb.gin.ntt.net (129.250.6.216) 130.806 ms
        ae-6.r20.frnkge04.de.bb.gin.ntt.net (129.250.6.248) 149.396 ms
        ae-1.r21.frnkge03.de.bb.gin.ntt.net (129.250.6.216) 91.882 ms
     7 ae-1.r21.asbnva02.us.bb.gin.ntt.net (129.250.3.20) 154.967 ms
        ae-3.r23.nycmny01.us.bb.gin.ntt.net (129.250.3.180) 119.016 ms
        ae-1.r21.asbnva02.us.bb.gin.ntt.net (129.250.3.20) 123.228 ms
     8 ae-0.r22.nycmny01.us.bb.gin.ntt.net (129.250.3.72) 126.840 ms
        ae-5.r21.sttlwa01.us.bb.gin.ntt.net (129.250.4.182) 211.332 ms
        ae-0.r22.nycmny01.us.bb.gin.ntt.net (129.250.3.72) 123.549 ms
     9 ae-2.r04.sttlwa01.us.bb.gin.ntt.net (129.250.5.45) 249.673 ms
        ae-4.r21.sttlwa01.us.bb.gin.ntt.net (129.250.2.51) 338.387 ms
        ae-2.r04.sttlwa01.us.bb.gin.ntt.net (129.250.5.45) 334.788 ms
    10 ae-2.r04.sttlwa01.us.bb.gin.ntt.net (129.250.5.45) 202.614 ms
        ae-1.amazon.sttlwa01.us.bb.gin.ntt.net (129.250.201.170) 184.083 ms
        ae-2.r04.sttlwa01.us.bb.gin.ntt.net (129.250.5.45) 194.309 ms
    11 205.251.226.189 (205.251.226.189) 259.194 ms
        ae-5.amazon.sttlwa01.us.bb.gin.ntt.net (198.104.202.190) 229.459 ms
        205.251.225.196 (205.251.225.196) 195.519 ms
    12 205.251.226.181 (205.251.226.181) 203.327 ms
        205.251.232.90 (205.251.232.90) 325.071 ms
        205.251.225.202 (205.251.225.202) 193.543 ms
    13 205.251.232.141 (205.251.232.141) 194.380 ms
        205.251.232.94 (205.251.232.94) 288.949 ms
        205.251.232.147 (205.251.232.147) 190.551 ms
    14 205.251.232.141 (205.251.232.141) 259.731 ms
        205.251.232.63 (205.251.232.63) 301.671 ms
        205.251.232.147 (205.251.232.147) 197.607 ms
    15 * 205.251.232.165 (205.251.232.165) 342.449 ms *
    16 * * *
    17 * * *
    18 * * *
    19 * * *
    20 * * *
    Gernot Ullrich
    [email blocked]

    ———————————————————
    Ullrich-IT-Consulting
    22869 Schenefeld, Sandstückenweg 15
    Tel: +49 40 848 742, Mobile: +49 151 644 03033

    Am 16.08.2014 um 20:08 schrieb Nick Quaranto <[email blocked]>:

  3. 3 Posted by Gernot Ullrich on 17 Aug, 2014 07:26 AM

    Gernot Ullrich's Avatar

    still the same network problem here

  4. 4 Posted by Gernot Ullrich on 18 Aug, 2014 09:52 AM

    Gernot Ullrich's Avatar

    STILL not working! Am I the only one having problems accessing rubygems.org??

  5. Support Staff 5 Posted by Luis Lavena on 18 Aug, 2014 10:32 AM

    Luis Lavena's Avatar

    Hello,

    There must be something in your connection. Either a firewall/proxy that is
    blocking or something.

    I'm able to access rubygems.org without issues, but I'm not located in a
    CET timezone.

    According to this page:

    http://www.downforeveryoneorjustme.com/rubygems.org

    rubygems.org is accessible.

    Have you verified that connections to EC2 are not blocked?

  6. 6 Posted by Gernot Ullrich on 18 Aug, 2014 02:35 PM

    Gernot Ullrich's Avatar

    Hi,

    strange . in fact someone along the line to amazon blocks the traffic. I tried from other ISPs and it worked.
    I solved my current problem by pointing directly to http://production.s3.rubygems.org

    Best regards,
    Gernot

    Am 18.08.2014 um 12:32 schrieb Luis Lavena <[email blocked]>:

  7. Support Staff 7 Posted by Evan Phoenix on 22 Aug, 2014 06:17 AM

    Evan Phoenix's Avatar

    Resolved by user.

  8. Evan Phoenix closed this discussion on 22 Aug, 2014 06:17 AM.

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