error: No Stairway, denied!

Emma's Avatar


12 Dec, 2013 04:16 AM

I'm having a similar problem to this one:

my gem code is at
When I run rake release I get this response:

ushing master to origin
Generated: nypl-collections.gemspec
nypl-collections.gemspec is valid.
WARNING:  description and summary are identical
  Successfully built RubyGem
  Name: nypl-collections
  Version: 0.0.1
  File: nypl-collections-0.0.1.gem
Executing "gem push ./pkg/nypl-collections-0.0.1.gem":
gem push ./pkg/nypl-collections-0.0.1.gem
Pushing gem to
<!DOCTYPE html>
<html lang="en">
    <meta http-equiv="Content-Type" content="text/html; charset=utf-8">
    <link rel="shortcut icon" href="/favicon.ico" type="image/x-icon">
    <link href="/stylesheets/reset.css" media="screen" rel="stylesheet" type="text/css" />
    <link href="/stylesheets/960.css" media="screen" rel="stylesheet" type="text/css" />
    <link href="/stylesheets/screen.css" media="screen" rel="stylesheet" type="text/css" />
    <!--[if IE 7]>
      <link href="/stylesheets/ie7.css" media="screen" rel="stylesheet" type="text/css" />
    <title>server error |</title>
    <div class="container_12">
      <div class="prefix_1 grid_4 header">
        <h1><a href="/" title="Home"></a></h1>

      <div class="grid_6 suffix_1 nav">
        <div id="nav-cap">
          <div id="nav">
              <ul id="signed_out">
                <li id="all-gems"><a href="/gems">all gems</a></li>
                <li id="sign-in"><a href="/sign_in">sign in</a></li>
                <li id="sign-up"><a href="/sign_up">sign up</a></li>
        <form action="/search" id="main-search" method="get">
          <input id="query" name="query" type="text" placeholder="Search gems&hellip;" />
          <input id="search_submit" type="submit" value="Search" />
      <div class="prefix_1 grid_10 suffix_1 main">
        <div class="info">
          <div class="title">
            <h2>Server error.</h2>
            <h3>No Stairway, denied!</h3>
          <p>Looks like something blew up on our end. We've been alerted of the problem, but feel free to open up an <a href="">issue</a> if you want it fixed faster.</p>
    <script src="/javascripts/jquery.js" type="text/javascript"></script>
    <script src="/javascripts/jquery.easing.1.3.js" type="text/javascript"></script>
    <script src="/javascripts/application.js" type="text/javascript"></script>
rake aborted!
Command failed with status (1): [gem push ./pkg/nypl-collections-0.0.1.gem...]
/Users/emmaspencer/.rvm/gems/ruby-2.0.0-p247/gems/jeweler-1.8.8/lib/jeweler/commands/release_to_rubygems.rb:15:in `run'
/Users/emmaspencer/.rvm/gems/ruby-2.0.0-p247/gems/jeweler-1.8.8/lib/jeweler.rb:137:in `release_gem_to_rubygems'
/Users/emmaspencer/.rvm/gems/ruby-2.0.0-p247/gems/jeweler-1.8.8/lib/jeweler/rubygems_dot_org_tasks.rb:31:in `block (2 levels) in define'
Tasks: TOP => release => gemcutter:release
(See full trace by running task with --trace)

Any thoughts? Thanks!

  1. 1 Posted by sonots on 12 Dec, 2013 04:18 AM

    sonots's Avatar

    samething from a last few minutes

  2. 2 Posted by paul on 12 Dec, 2013 04:23 AM

    paul's Avatar

    Same thing for me just now. I'll retry in a little while, then open an issue if it still fails.

  3. 3 Posted by Jimmy on 12 Dec, 2013 04:32 AM

    Jimmy's Avatar

    Same thing for a gem I'm trying to push, lita-karma. Here's the gemspec:

  4. 4 Posted by Justin Hileman on 12 Dec, 2013 04:42 AM

    Justin Hileman's Avatar

    Me too. and @rubygems_status all claim everything is fine though :-/

  5. 5 Posted by Jon Jensen on 12 Dec, 2013 06:17 AM

    Jon Jensen's Avatar

    Yup, still appears to be happening

  6. Support Staff 6 Posted by Erik Michaels-O... on 12 Dec, 2013 06:17 AM

    Erik Michaels-Ober's Avatar

    I'm seeing the same thing. Giving the timing, I suspect it's related to the new European cache server rollout.

  7. 7 Posted by Emma on 12 Dec, 2013 01:58 PM

    Emma's Avatar


  8. Support Staff 8 Posted by David Radcliffe on 20 Dec, 2013 11:48 PM

    David Radcliffe's Avatar

    I'm assuming this was a temporary issue and I'm closing this. If anyone is still having issues please re-open.

  9. David Radcliffe closed this discussion on 20 Dec, 2013 11:48 PM.

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