Can't Log In

Keith Bennett's Avatar

Keith Bennett

07 Sep, 2012 05:27 PM

Hi, it's been years (literally, I think) since I logged in to RubyGems.org.

I was unable to log in with the email address ([email blocked]) and password I thought should work. I did the password reset, and was told I would get an email message with reset instructions, but never received it.

There's also a link that says I can log in with RubyForge, but I don't know how that works, and there's no help for that. I logged into RubyForge, but that didn't seem to give me an option to go to RubyGems, or log me in there.

I changed my email address on RubyForge to keithrbennett at gmail.com; I don't know if that would carry over to RubyGems.

I'd really like to get in, because I want to publish my first gem.

Please help,
Keith

-- Keith Bennett
http://about.me/keithrbennett

  1. 1 Posted by William Basmayo... on 04 Oct, 2012 05:10 AM

    William Basmayor's Avatar

    I've also been having exactly the same problem.

  2. 2 Posted by Keith Bennett on 04 Oct, 2012 06:54 AM

    Keith Bennett's Avatar

    William -

    It turned out that I had received the email after all, but it was in my spam folder.

    I think that's the first time I had an important message go to spam in years. That's why I didn't think of looking there. The message's content had a spam rating of something like 99%.

    So I recommend you check your spam folder.

    - Keith
    ---
    Keith R. Bennett
    http://about.me/keithrbennett

  3. Nick Quaranto closed this discussion on 10 Oct, 2012 12:55 AM.

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